For the past few decades, the telephone has been the near universal means of communication between the banks and their clients for the executions of foreign exchange. The telephone has served the needs of the market well but now, with the advent of Internet trading, it is a moot point as to whether deal execution is significantly easier and more efficient using a computer instead of the telephone. Some would offer this as an argument against the introduction of e-commerce solutions to the foreign exchange markets. Some fear that a consequent reduction of personal contact between salesperson and client could undermine valued relationships.
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