Characteristics Of A Customized Cdd Model

As any sound organizational research should, the CDD process we have developed employs both qualitative and quantitative data collection and includes interviews, focus groups, workplace observations, documentation reviews, and customized web-based CDD surveys.

Our normal approach to analyzing and organizing CDD data is to group the findings within the twelve domains of the CDD process shown below (Carleton, 1997), although the data also can be organized around the key elements of the business plan or in any other manner that will be of greatest value to the two organizations.

CDD Cultural Domains

1.

Intended direction and results

2.

Key measures

3.

Key business drivers

4.

Infrastructure

5.

Organizational practices

6.

Leadership/management practices

7.

Supervisory practices

8.

Work practices

9.

Technology use

10.

Physical environment

11.

Perceptions and expectations

12.

Cultural indicators and artifacts

The data analysis will detail specific findings as relevant by function, company, geographic area, and any other necessary groupings to make the data most helpful to the organizations.

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